Network Support Services

1.  Requests for new network connections should be sent by email to techsupp@canes.gsw.edu and they will be routed to Network Services.
2. To report a problem relating to network connectivity (the cable is broken, the wall jack is broken) call the helpdesk (2074).
3. In the event you are considering purchasing a device to be attached to the network, please involve OIIT network support staff in your decision process in an advisory capacity so that the best choices may be made and so that the opportunity to evaluate in a timely manner the resources needed to support the device may be obtained. The same applies to connecting an existing device to the network as any device attached to the network affects all others.
4. Any plans for renovation of buildings, offices, classrooms, computer labs, etc., which use network connections should be shared with network support staff at the earlier stages of planning.

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