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How to back up your data (Step 1)

First click on “My Computer (Windows 7) or This PC (Windows 10)” on your Desktop. The icon should look like a monitor and keyboard. (If you don’t see this icon please skip to the optional step below)

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(Option Step) If you do not see My Computer or This PC on your desktop please click on start icon at the bottom left corner of your screen. Once you click the start icon the start menu will appear, you will then to click on the file explore icon (the icon looks like a folder, please see picture below).

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Once you open “My Computer” or “This PC” on your Desktop, you should see the following window

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Now insert your backup media (Flash Drive, External Hard Drive, etc.)

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Once you insert your backup media, you should see your media appear in “My Computer” or “This PC”

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Next, you will need to locate the files that you want to backup. The majority of computers on campus have a secondary drive known as the “D” drive or “Data” drive. Most data is under the “D” drive (The usual path of their files is D:\User Data\john.doe). However, in some cases, the computer only has one drive. This drive is the primary drive called the “C” and/or “OS and Data” drive (The usual path of their files is C:\Users\john.doe). It is the end user’s responsibility to know where their data is located.

Backing up a computer with a OS Drive (C) and Data Drive (D) (Step 2) – If you only have one drive (OS and Data Drive) please click here for backup instructions

Double click on your Data drive in file explore

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Under your Data drive (D), you should see a folder called User Data, go ahead and double click this folder.

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Next, find the folder with your user name (Example: Matt.Loper would be my user data folder under user data)

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Now with your mouse, right-click on your user data folder (Matt.Loper) and then click on Copy (as shown below)

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After you have copied your files, click on your backup media in the left column. If you are copying your file to other media and you don’t see them in the life column, you can also click on This PC or My Computer and it will take you back to the main page in file explorer.

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Once you are in your backup media folder, right-click on your mouse and click paste. This will paste the files that you copied earlier into your backup media.

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Once you click paste, you will see the below copy bar, this is normal.

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If you see the box saying that one of the files is in use, please click on the checkbox that says “Do this for all current items” (If you don’t check this box you will see every file that is in uses) then click skip.

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Once the paste process has completed, you should see your user folder in your backup media. At this time you should check to make sure all your files have copied over to your backup media. Once you have checked and verified that all your files are on the backup media, click the X at the top right-hand corner to close file explorer.

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If you run into any problems with this backup process, please email techsupp@gsw.edu and a technician will help you through the process.

Backing up a computer that only has one hard drive (OS and Data Drive (C)) (Step 2) – If you only have two drives (OS Drive and a Data Drive) please click here for backup instructions

Double click on your OS and Data drive in file explore

15

Under your OS and Data drive (C), you should see a folder called Users, go ahead and double click this folder.

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Next, find the folder with your user name (Example: Matt.Loper would be my user data folder under user data)

17

Now with your mouse, hold your left mouse button and highlight all the file you want to backup. Once you select the file it will be highlighted in blue. If you only want to backup certain file you can hold down Ctrl on your keyboard and click the file/folder with your left mouse button.

18

Now with your mouse, right-click on a file/folder that is highlighted and then click on Copy (as shown below).

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After you have copied your files, click on your backup media in the left column. If you are copying your file to other media and you don’t see them in the life column, you can also click on This PC or My Computer and it will take you back to the main page in file explorer.

20

Once you are in your backup media folder, right-click on your mouse and click Paste. This will paste the files that you copied earlier into your backup media.

21

Once your click Paste, you will see the below copy bar, this is normal.

22

If you see the box saying that one the files is in uses, please click on the checkbox that says “Do this for all current items” (If you don’t check this box you will see every file that is in uses) then click Skip.

23

Once the paste process has completed, you should see your user folder in your backup media. At this time you should check to make sure all your files have copied over to your backup media. Once you have checked and verified that all your files are on the backup media, click the X at the top right-hand corner to close file explorer.

24

If you run into any problems with this backup process, please email techsupp@gsw.edu and a technician will help you through the process.

GeorgiaView GoView draft

GeorgiaVIEW

  • Regular GSW courses
GeorgiaVIEW Login

To log in to GeorgiaVIEW (Brightspace by D2L), use your CanesNet login credentials.

Please note that there is a delay of 24 - 48 hours from the day a student registers for a class to the day the student actually has access to the course in GeorgiaVIEW.

NOTE: Students will not be able to access their courses until the first day of classes. New students will be able to access GeorgiaVIEW on the first day of classes.

What is my GeorgiaVIEW username and password?

  • Students:
    • Your GeorgiaVIEW username is your CanesNet username: part of the Radar email address before the ‘@’ symbol. For example, if your email address is jdoe3@radar.gsw.edu, your GaVIEW username is jdoe3
    • Your GeorgiaVIEW password is your CanesNet password
    • If you are a new student, you have to set up your CanesNet password using the Reset Password link located on the CanesNet Single Sign-On page or Forgot your Password? link on the GeorgiaVIEW login page
    • If you forgot or need to reset your GaVIEW password, use the above links and follow the on-screen instruction
    • If you do not know your Radar email address, please go to the campus Directory and search the student directory using your last name
    • If you have problems accessing your Radar account, please call 229-931-2074.
  • Faculty:
    • Your GeorgiaVIEW username is your CanesNet username: first.last name (e.g. joe.doe), which is a part of the GSW email address before the ‘@’ symbol
    • Your GeorgiaVIEW password is your CanesNet password. If you forgot your password, reset it using the above links.
  • Important: You can reset your CanesNet password at any time.
    You do not need to contact GeorgiaVIEW Help or technical support; just click the “Forgot your Password?” link and follow the on-screen instruction.

System and Software Requirements

Need GeorgiaVIEW Help?

  • Contact the D2l Help Center 24x7x365 at toll free number: 1-855-772-0423
  • Contact GSW GeorgiaVIEW Help at gaview@gsw.edu or 229-931-2969
    • On-campus GeorgiaVIEW Help is available Monday through Friday during business hours

Microsoft Office 365

GSW provides Microsoft Office 365 to every student free of charge.
Office 365 includes the latest version of Word, Excel, PowerPoint, Access, and more:

  •   Install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad)
  •   Use with OneDrive for automatic device syncing
  •   Gain valuable skills on the world’s most popular productivity software
  •   Use the same programs as the faculty to ensure full file fidelity

To get your Office 365, follow these simple steps:

  1. Visit http://portal.office.com
  2. Sign in with your Radar email address and your CanesNet password
  3. Follow the Installation Instruction to install the Office 365 package.

If you have trouble, contact techsupp@gsw.edu or call 229-931-2074.

 

 

GoVIEW

  • eCore/eMajor/WebBSIT/MSN/FNP
GoVIEW Login

Your GoVIEW username and password

GoVIEW username for students enrolled in the INGRESS (WebBSIT/MSN/FNP/eCore/eMajor) processed courses differs from a GSW CanesNet username:

  • GoVIEW username is the part of your GSW email address before the ‘@’ symbol plus an “_gsw” extension:
    • For example, if your CanesNet username is jdoe3, your GoVIEW username will change to jdoe3_gsw
  • You have to set up your GoVIEW password:
    • When you log in for the first time, BEFORE entering anything in the username and password fields, click the Forgot Password? link on the login page
    • On the next page, enter your GoVIEW username (with “_gsw”) and click the Submit button 
    • An email with the password reset link will be sent to your GSW Radar email account (for faculty: GSW email account) from donotreply@donotreply.view.usg.edu
      • You have to set up/reset your password within 72 hours
      • The password is case sensitive and must contain no less than 10 characters
  • Please note that you can reset your passwords from the login page at any time. You don’t need to contact GaVIEW Help, just click the Forgot Password? link and follow the above instruction.
  • If you do not know your Radar email address, please go to the campus Directory and search the student directory using your last name.
    • Note that your Radar email username is your CanesNet username: part of the Radar email address before the ‘@’ symbol. For example, if your email address is jdoe3@radar.gsw.edu, your CanesNet username is jdoe3.
    • For Radar password, you have to set up your CanesNet password using the Reset Password link located on the CanesNet Single Sign-On page.
      If you still have problems accessing your Radar account, please call GSW Techsupport at 229-931-2074.

 

 

Due to recent ransomware attacks, we would like to remind you all of a few tips to keep yourself and your data safe:

  1. DO NOT click attachments or links in suspicious email
  2. DO back up critical data
  3. DO keep software up-to-date
  4. DO use security software
  5. As always, DO follow the suggestions in our email standard (https://gsw.edu/email-standard/)
  6. If you are a victim of a ransomware attack, DO NOT pay the ransom

Your GSW workstation is protected using security software, and software is kept up-to-date according to our patch management plan. However, you should be sure to use security software and up-to-date software on your personal devices and computers.

If you need help with any of these recommendations, or if you have any questions, please contact Technical Support by emailing techsupp@gsw.edu or by calling 931-2074.

 Map GSW WiFi updated

 

CanesNet

All academic and administrative buildings have wireless internet connectivity on the CanesNet network and require device registration.

Connecting to CanesNet

CanesNet will show up on your computer or mobile device with the SSID "CanesNet".  After connecting to this wireless network and opening a browser, you will be prompted to log in and register your device.  You will need to use your CanesNet credentials to log in.  If you have any problems or questions, contact the IIT department at techsupp@gsw.edu or call 931-2074.

Each individual is responsible for maintaining the confidentiality of his/her CanesNet login and password. Login credentials should not be shared under any circumstances.  To do so is a violation of the GSW Computer and Network Usage Policy.

How to register a device

GSW_Wireless

"Open" wireless internet connectivity is available in the following areas and can be accessed without CanesNet credentials:

  1. James Earl Carter Library
  2. Marshal Student Center (coffee shop lounge)
  3. Student Success Center (Chick-fil-A)

Connecting to GSW Wireless

GSW Wireless is an "open" wireless network and is available to those without CanesNet credentials. GSW Wireless will show up on your computer or mobile device with the SSID "GSW_Wireless". Upon connecting your computer or portable device to the GSW_Wireless network, you must open a browser and accept the Network Usage Policy by clicking the "I Agree to the Policy Above" button.

GSW_Guest

Access to the GSW_Guest wireless network is available short-term for individuals or groups with legitimate business or academic needs and are sponsored by a University department. To request access to this network, contact the IIT helpdesk at least two business days prior to the scheduled event.

This network is available anywhere that the "CanesNet" network is available, except the James Earl Carter Library, the coffee shop lounge, and Chick-fil-A.

Residence Halls (ResNet)

Wireless internet connectivity is available in residence halls.  Users connecting to ResNet will either be required to login or register their device.

How to log in

How to register a device

Instructional Technology will provide technical support to Faculty and Staff members who wish to use GeorgiaVIEW and GoVIEW (Brightspace by D2L) LMS.

Each semester GeorgiaVIEW and GoVIEW will automatically create a section for every instructor who is teaching a course. This is true for in-class and on-line courses. This will make it possible for instructors who are not teaching on-line courses to use GeorgiaView as a supplement to their traditional classes.

It is the faculty members’ responsibility to set up and maintain their courses. This includes but is not limited to: putting up course content, creating quizzes, assignments, and posting other instructional material. Instructional Technology will work with faculty members to ensure that they have the ability to perform these duties. Instructional Technology will also provide one-on-one training as needed.

Instructional Technology offers workshops on GeorgiaVIEW and GoVIEW every semester. These workshops cover the various tools available to help organize and manage a course, including content transfer, quiz management, posting course materials, managing students and use of the grade book. Participants are welcome to bring any items they need incorporated into their courses.

Support for GeorgiaVIEW and GoVIEW is available on a 24x7 basis via the D2L Help Center. This link is available on the GeorgiaVIEW Help page. This Center is designed to answer all of the questions regarding GeorgiaVIEW from a Designer, Instructor, or Student perspective. This service can be accessed anytime, from anywhere. The Help Center also has an extensive knowledge base that offers information and solutions for commonly asked questions or frequent problems encountered by GeorgiaVIEW and GoVIEW users.

The GSW GeorgiaVIEW webpage has a number of resources available for faculty and students including:

Instructional Technology offers technical support by phone and email and will work with faculty members to resolve any problems they encounter with GeorgiaVIEW and GoVIEW. The contact information is as follows:

Contact: Alla Yemelyanov

Phone: 229-931-2969 or 229-931-2074

Email: gaview@gsw.edu

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