The browser you are using is out of date and may not support all of the features of this website. Please update your browser to a modern browser that supports HTML5.

 

August 4, 2020

Dear GSW alumni, donors and friends,

We were recently notified by our data management software vendor, Blackbaud, of a breach of their system between February and May 2020 and are contacting you to make you aware. This breach is not the result of any action by Georgia Southwestern State University. We take the protection and proper use of your information very seriously and we are in detailed conversations with Blackbaud about this serious matter and their handling of information.

According to Blackbaud, credit card information, bank account information, or social security numbers were not exposed. However, the data that was accessed may include name, address, date of birth, contact information, school attended, field of study, date of graduation, giving history and name of employer for some donors.

Also according to Blackbaud, their investigation and those of law enforcement concluded the accessed data has not been further exposed by the cybercriminal. Blackbaud has already implemented several changes to protect your data and reduce the risk of future incidents. While we continue to assess the scope of the incident, we are also reviewing our relationship with Blackbaud to ensure personal information remains secure.

We apologize for this inconvenience and continue to review the matter with Blackbaud and appropriate authorities. We may provide updated information should further developments provide information more actionable.

Sincerely,

Stephen Snyder
GSW Foundation Executive Director
Assistant Vice President for Advancement
Georgia Southwestern State University

 

BLACKBAUD DATA SECURITY INCIDENT FREQUENTLY ASKED QUESTIONS (FAQ)

1. WHAT HAPPENED?

On July 16, 2020, a third-party vendor, Blackbaud, informed Georgia Southwestern State University (GSW) of a data breach by a cybercriminal that resulted in unauthorized access to certain information maintained by Blackbaud. Upon learning of this incident, we worked with GSW’S IIT team as well as the University System of Georgia team to determine what, if any, data was impacted. Please know that we take this incident and the safeguarding of the security of our donors’ information very seriously.

2. WHO IS BLACKBAUD?

Blackbaud is a leading software and service provider for numerous nonprofit organizations, foundations, institutes of higher education, and faith communities across the country and throughout the world. Current reports suggest many of Blackbaud’s customers in multiple countries were impacted by this incident.

3. WHAT DOES GSW USE BLACKBAUD SYSTEMS FOR?

The GSW Office of Advancement and the GSW Foundation use Blackbaud systems to manage and track alumni relations, donor relations, community relations, communications, events, and the finances of the GSW Foundation.

3. WHAT INFORMATION OF MINE WAS POTENTIALLY ACCESSED?

Blackbaud advised all of its customers that NO credit card information was included in the impacted files, and that NO bank account information, or Social Security numbers were accessible to the unauthorized actor.

According to Blackbaud, the cybercriminal did, however, remove a copy of a subset of Blackbaud customer data beginning as early as February 2020. This subset of data may have included contact information, demographic/donor profile information, and relationship/donation information.

Based on the nature of the incident, Blackbaud's research, and third party (including law enforcement) investigation, Blackbaud indicated they have no reason to believe that any data went beyond the cybercriminal, was or will be misused; or will be disseminated or otherwise made available publicly.

4. I AM NOT A DONOR OR AN ALUM, WHY AM I IN YOUR SYSTEM?

GSW utilizes Blackbaud products to manage communications, events, some email updates, and other activities that involve non-donors and non-alums.

5. IS CREDIT MONITORING BEING OFFERED?

Credit monitoring is not being offered as Blackbaud stated the data breach did not expose personal information used to commit identity theft. Furthermore, Blackbaud reported no evidence of misuse of the information involved.

If you wish to monitor your credit reports for suspicious or unauthorized activity, under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report:

Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
https://www.experian.com

TransUnion
P.O. Box 2000
Chester, PA 19106
1-800-680-7289 
https://www.transunion.com 

Equifax
P.O. Box 105069
Atlanta, GA 30348
1-888-766-0008 
https://www.equifax.com/personal

 

GSW Website Search

×

Email Access

To login into email, please select if you are a student or Faculty/Staff

Student Email    Faculty/Staff Email   Manage Spam Quarantine (Employees)

×

Apply to GSW

Thank you for your interest in Georgia Southwestern. What would you like to apply for?

Undergraduate Admissions    Graduate Admissions    Check Admission Status

×

D2L Access

To login into D2L, please select GeorgiaView or GoView option

GeorgiaView    GoView

×

Site Login

You can use this portal to login to the GSW website.  This will allow you to make instant edits to your pages. If you do not have an account and are a GSW Faculty/Staff member please click here.

Please be sure to logout when you are done!

×

CanesNet Account

Please select if you are a student or Faculty/Staff

Student   Faculty/Staff

×

 

 

Outlook

×