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ATTENTION GeorgiaView/GoVIEW Users:

Due to a transition to the cloud-based solution, there will be a scheduled GeorgiaVIEW/GoVIEW maintenance downtime on Thursday, December 20, 12:01 AM through Friday, December 21, 11:59 pm.

During this time, GeorgiaVIEW and GoVIEW will be unavailable.


Desktop telephone line costs per month

  • Basic single line -- $24.96
  • Multiple line -- $35.81
  • Voice mail -- $4.20

Telephone sets

  • Single line: Cortelco 9125
  • Two line: Cortelco 9225
  • Four line: Cortelco 2740

Voice mail

  • Administered through Georgia Technology Authority (GTA)
  • Incoming fax capability
  • Voice messages received via:
    • Telephone
    • Email
    • Website

Change requests: Moves, Additions, Disconnects, Changes

  • Include type of change
  • Telephone number to change
  • End user
  • Location, including building name, room number and jack #, if possible (V**)
  • Date of change, if known. Allow 7-10 business days for completion.
  • Works like phone number in building


  • Try another phone set on the jack. If the customer is successful in using another phone, the trouble is in the phone set and not the line. Contact for a new phone set.
  • Is there a dial tone?
  • Can you make calls? What happens/error when attempting?
  • Can you receive calls? What happens/error when attempting?

If this does not resolve the issue, please send an email to with:

  • person’s name
  • telephone number with problem
  • what the problem is (no dial tone, static on line, etc.)
  • the last time the telephone worked properly
  • building name and room number of telephone trouble
  • contact information

Created: September 06, 2018

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