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Welcome to GSW. As part of the new employee orientation you must read the computer procedures and policies sections below.

Contents:

Computer and Network Usage Policy

By creating and using university accounts and other computing services, you have accepted and agreed to the "Computer and Network Usage Policy" document.

 

Email account and Policy

Employee CanesNet accounts are created by IIT when we receive notification from Human Resources that a new employee has been hired.  If you need an email or CanesNet account created for an outside party, or an employee (such as a temporary student worker) for whom a PAN will not be issued, please contact Technical Support by emailing techsupp@gsw.edu or by calling 229-931-2074.

You will need to visit the the Information and Instructional Technology (IIT) department in Morgan Hall to pick up your E-mail account information. Your information sheet will include your E-mail address and your initial password for your account.

 

Banner Account

How to Get a RAIN or Banner Web Login

Requests for RAIN or Banner Web Accounts should be made via e-mail to techsupp@gsw.edu.  Once your account has been established, you will be notified of how to log into the system.

Technical Support Procedures and Services

1.    Requests for support are placed via email (techsupp@gsw.edu), by phone (ext 2074), through the Technical Request web form, or through our ticketing system web portal Solar winds (you will have to log in with your CanesNet credentials.)

2.    The person making the request will receive an email from Technical Support (techsupp@gsw.edu) providing a link to their ticket in Solar Winds for status updates.

3.    As quickly as possible, the technician will contact the person making the request and set up a day and time for the request to be handled.

4.    After the technician has completed the request, the person who made the request will receive an email from Solar Winds letting them know the job has been resolved and asking for confirmation of the resolution.

Network Support Services

  1. Requests for new network connections should be sent by email to techsupp@gsw.edu  and they will be routed to Network Services.
  2. To report a problem relating to network connectivity (the cable is broken, the wall jack is broken) call the helpdesk (2074).
  3. In the event you are considering purchasing a device to be attached to the network, please involve IIT network support staff in your decision process in an advisory capacity so that the best choices may be made and so that the opportunity to evaluate in a timely manner the resources needed to support the device may be obtained. The same applies to connecting an existing device to the network as any device attached to the network affects all others.
  4. Any plans for renovation of buildings, offices, classrooms, computer labs, etc., which use network connections should be shared with network support staff at the earlier stages of planning.

Instructional Support Procedures

Requests for instructional support are placed via email (techsupp@gsw.edu), by phone (2074) or by web at http://gsw.edu/Resources/FacultyandStaff/IIT/InstructionalSupport/.

Instructional Support Services

For a complete list of instructional services offered by OIIT please see the IIT Instructional Services web page.

GSW GeorgiaVIEW (GaVIEW) and GoVIEW

For more information, refer HERE.

GSW Website Search

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Email Access

To login into email, please select from the following:

GSW Email (O365)    Manage Spam Quarantine (Employees)    Old Student Email (Gmail)   Email Help

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Apply to GSW

Thank you for your interest in Georgia Southwestern. What would you like to apply for?

Undergraduate Admissions    Graduate Admissions    Check Admission Status

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D2L Access

To login into D2L, please select GeorgiaView or GoView option

GeorgiaView    GoView

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Site Login

You can use this portal to login to the GSW website.  This will allow you to make instant edits to your pages. If you do not have an account and are a GSW Faculty/Staff member please click here.

Please be sure to logout when you are done!

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CanesNet Account

Please select a password reset process:

Legacy Student Reset Process   GSW Account Reset

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