The refund amount for students withdrawing from the institution shall be based on a pro rata percentage determined by dividing the number of calendar days in the semester that the student completed by the total calendar days in the semester. The total calendar days in a semester includes weekends, but excludes scheduled breaks of five or more days and days that a student was on an approved leave of absence. The unearned portion shall be refunded up to the point in time that the amount equals 60%. This policy excludes classes offered through E-campus (eCore and eMajor).
Students that withdraw from the institution when the calculated percentage of completion is greater than 60%, are not entitled to a refund of any portion of institutional charges. No refunds are issued for withdrawing from individual courses after the last day to Add/Drop.
No refunds will be made to students who withdraw from GSW without filing official withdrawal forms with the Registrar’s Office.
The Date of the first disbursement for the term will be posted on the RAIN Announcement Page or Student Accounts Page.
                                                                    Office of Student Accounts
                                    
                                                                
                                                                                                                        
 800 GSW State University Dr.
                                                                                                                            
 Americus, GA 31709
                                                                                                                                                    
                            
                                
                                                                                                               229-931-2013 phone
                                        
                                                                                                                                                    229-931-2768 fax
                                        
                                                                                                                                                    stuaccts@gsw.edu
                                        
                                    
                                
                            
Monday - Friday: 8:00am - 5:00pm
StaffIn order to determine if you have received a refund, please complete the following:
Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit Refund Choices for more information. To view our contract, click here.
Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX. If you have not selected a refund preference, please go to bankmobiledisbursements.com/refundchoices/ to get started. Spring 2026 refunds will begin February 13, 2026.
You may have a refund if you find the Detail Code "BMRF". New credits are processed weekly and will be available through BankMobile Disbursements. There could be instances where the monies may not be available if there are changes to your financial aid status, course load, or your courses begin after the posted date above.
If you have a credit on your account, you may use it in the Bookstore during the time allotted that the Bookstore allows Financial Aid payments.
